Presented by: Kathryn Courtland Millis and Tiffany Hebb
Most academic libraries have reference and instruction goals and plans for students and faculty, but fewer target other campus constituencies. Department secretaries and staff in most campus offices have information needs that our resources and services address. They need and deserve our help learning new library resources just as much as do our core patrons.
Faculty members regularly ask department secretaries to find articles and print or post them to BlackBoard or WebCT, or to gather information about desired textbooks, potential publishers, etc.
Staffs in other offices (e.g., multicultural affairs, athletics, or financial aid) need information about successful projects at peer institutions; about laws, grants, and government programs; about serving special populations, etc. A few attended campus wide workshops on our new catalog, etc., but most assumed that our target audience was students and faculty, not them.
DePauw University Libraries have undertaken an outreach & training program to serve these populations.
Our poster illustrates how we promote & show how to use:
The information (including content and links) in this guide will not likely be updated after the time of the presentation. Please contact the presenter(s) with any questions.
